Water Heater Repair in McKinney by Hackler Plumbing

Exceptional Service for Tankless Water Heater & Pressure Issues!​I recently called Hackler Plumbing to address two persistent problems: inconsistent temperature with my tankless water heater and overall low water pressure throughout the house. I couldn't be happier with the results!​Brad Hackler arrived on time, was extremely professional, and immediately began diagnosing the issue. They didn't just guess; they evaluated, identified and clearly explained the root cause of both problems.​For the tankless water heater, they performed a thorough clean/flush and calibration. The hot water is now consistent, reliable, and heats up faster than before.The difference is night and day—showers are finally hot again!​I highly recommend Hackler Plumbing for any tankless water heater maintenance or water pressure issues. Their knowledge and commitment to fixing the problem correctly the first time are top-notch. Thank you for the great work!​Service date: December 2025Service provided: Tankless Water Heater Flush/Repair

Thankful for their prompt service. Called them at 9:00 pm & they were at my house at 11:00 am the next day! Brad Hackler talked me through the process of turning off the water to the hot water heater! Super nice guys!

Stop right here if you’re looking for a plumber! Absolutely amazing and fantastic! They showed up early, they did a fantastic job, exceeded all of my expectations! I HIGHLY recommend Hackler Plumbing!!!!

Hackler plumbing has come to our rescue a couple of times, in McKinne, TX. They are courteous, professional, and timely. This time we had them cap off the sink plumbing while we replace a bathroom vanity. While they were here, they also replaced the line to the toilet. We are happy to say that we found our go-to for our plumbing needs.

Dillon and Brad went way above and beyond (as always) to fix a very hard to find water leak almost 9 feet under my house. I will never not use Hackler for my plumbing issues. They are the best in the area.

These guys did a great job. Prompt, courteous and left everything clean and neat.

Brad and Dillon fixed, explained, and taught me a lot thought the sudden shower repair. Price was more than fair and they finished quickly.Would highly recommend Hackler Plumbing and plan to use them in the future!

Hackler Plumbing is fantastic! They provide great service at fair prices and are always dependable. Every time I’ve used them, when we lived in Mckinney and now in Frisco, they’ve shown up on time, been courteous and respectful, and most importantly, they fix the issue the right way. It’s clear they take pride in their work and in treating customers honestly. I highly recommend Hackler Plumbing to anyone looking for a trustworthy plumber!

After being ghosted by several "local" companies, Hacklers swooped in to save the day! They answered my call right away and had someone out to my place in a flash. The repair was supposed to take about an hour, but they wrapped it up in less than 30 minutes—AAMAZZING! And guess what? The plumber told me the owner is a Pottsboro resident, so I still got to support local business. I'll always recommend these guys—absolutely fantastic! 🎉

Brad and Dillon rescued us when we got in over our abilities installing a new toilet. They worked with us to keep our bill reasonable too! Very happy to recommend them.

Dillon and Brad at Hackler plumbing are absolutely the best. My wife and I have used Hackler a couple of times, most recently to replace 2 toilets, and I have to say that their honesty and integrity and friendliness is far above what I’ve experienced with other plumbers over the years.I highly recommend Hackler plumbing!! 👍🏻

Hackler has been our plumbing go to for at least 8 years. Their prices are reasonable (as plumbing goes) and they always get the job done right. They were able to correct broken pipe issues and re-plumbed pipe issues to our septic systems. If they don't do it, they have great references for work to be done.

I had a fabulous experience with the two gentleman that came out to fix my master shower. Called Saturday, they were available to come out Monday, called to let me know they were on their way! Tried very hard not to cut into my walls (very appreciative) once they got in the wall, they were quick to get supplies and shower fixed. They even cleaned up after themselves. Bonus, they were dog friendly!

Great experience! Dylan came in and addressed all of our backed up faucets and was very knowledgeable. As a first time home owner its comforting knowing a great local business is there to fix any plumbing issues in the future

Easy to work with. Very responsive.

'This is the most honest plumber I have ever had @ my house. He was even 700.00 dollars cheaper than the first quote he gave me and guarantee d his work for 5 yrs. 5yrs. who does that? Call Brad you won't be disappointed.

Plumbers where very knowledgeable. They were on time and they know what to do they didn't waste time. I would recommend them.

Had a gas leak in the house and they found two leaks and came twice to finish the job. We will call them again if we have other plumbing issues. Dependable courteous service.

Dillon was very professional and arrived on time! He fixed our plumbing leak (frozen pipes) on our Master Bath. He was efficient and very knowledgeable of the work he was doing. Would definitely recommend!

Excellent service! The guys were on time, knowledge, fast, and did quality work!

They showed up as scheduled and completed the work quickly. The guys were friendly and personable. I will use them again.

Brad and his crew were lifesavers. They were able to replace a water heater 2 days before the recent snow storm. They were very professional, on time, were in and out in less than 3 hours, even came in under what was quoted! I will not use another plumber!

Hackler to the rescue! After the Great Freeze of '21 they were able to work us in, finding the two leaks and getting to them even though one was obscurely hidden and nearly impossible to reach. They are really pleasant, home town young men from a family owned local business. I definitely would recommend.

Can not say enough GREAT Things about Hackler Plumbing!! Brad and his guys do an awesome job. Between our house flooding the first few months we moved in a few years ago, cleaning drains or replacing Hot Water Heaters you will not be disappointed. Great Service! Friendly, down to earth over all Great Business and Employees.. Keep up the Amazing Job!! Highly Recommend ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

My PRV valve apparently was failing on a new home. The first company I hired came out with a book on pricing-all they talked about was numbers. Fortunately I found Hackler plumbing, who was concerned about the issues and didn’t mention any numbers until after they troubleshooted the problem. They are down to earth, polite, very professional lads who did a great job & even cleaned up after the digging outside, and even set the valve cover in place as it was not before since I moved in (the PRV can now be identified easily). I didn’t even have to be there while the work was done, and they called me later for payment. I will definitely call them again for future problems and definitely recommend them!

They showed up on time, Derek and Dillion were both professional, took care of the issue and charged me $40 for a 20 minute service call. Great local company that is both honest and professional.

We’ve used Hackler twice and have had great service each time! They were courteous, prompt, and the pricing was fair! I give their info out to all of my friends who have plumbing issues!

Excellent team! Hackler Plumbing repaired a broke sewer pipe 25 feet under our concrete foundation. I was able to schedule the job the same day I called them, and found their pricing to be quite reasonable. We were even able to use the plumbing while they were working. They were speedy and did solid work. The city inspector was impressed when he came to approve the repair. They are professional, friendly, and very experienced. I learned a lot about slab house plumbing over the course of the week as they updated me on the status of the project. I highly recommend them to anyone in the McKinney, Texas area!

Huge Thanks to Brad Hackler for fixing our shower at no charge. He walked it took him 2 minutes to fix the problem, went out side to turn the water back on and said - "no charge". Call me next time you have a bigger problem, shook my hand and said "Have a blessed Day"

I woke up to the sound of running water coming from my water heater. I looked up a plumber in my area and came across Hackler Plumbing - 24 Hr Svc!!! OMG... you had me at 24 hrs. From my 1st conversation with Sherry to my 1st handshake with Brad & Dillon. These guys were courtesy, professional, timely and straight to the point. Brad even spoke with my Home Warranty company (which is another story). Thank you all so much for getting me taken care of so quickly. I wish my home warranty company would have been paying this bill but again, that's another review.

Our experience with Hackler Plumbing was amazing from the start. To be able to find a local business that cares about local residents and families was so special. They understood what was needed and they assisted us in accomplishing something that several other local plumbers were not willing or able to help with!! When it comes to plumbing/hot water, that is just something that is essential to daily life. Hackler plumbing is the reason that a special family has hot water tonight!! Does it get any better than that??

Fantastic company! Our tankless water heater stopped heating our water. We called our warranty company on Monday and someone wasn’t going to come out until Thursday. We couldn’t wait that long, so we called Hackler Plumbing. They came out the same day and Felix assessed the unit and found the problem in a timely manner. He was very thorough and informed us on how to resolve the issue ourselves in the future. Overall, we were very impressed with their timeliness, knowledge, friendless, and pricing. We will definitely be using them again in the future!

Amazing customer service before I was even a customer. This will be my plumbing server for any of my future needs.

Dillon and Derek were great to work with! Thanks guys!

After having been abandoned by another plumber who wanted to charge me double what he quoted after he started, Felix and his team at Hackler came in and took over. They were on-time, stayed on budget and went above and beyond to help us get back in our home. They even came up with some creative ways to fix some areas that would have otherwise required drywall removal. Sheena in the office was also very courteous and responsive. I can't say enough positive things about them. Hackler Plumbing has a customer for life.

Hackler blew me away with their level of service! Price was fair and honest but the best part was their promptness! Thanks Hackler for a job well done!!! We will definitely use you again!!!

This is the second time we used Brad Dillon at Hackler Plumbing. He is always pleasant, very helpful and willing to solve the problem for a more than fair price. We shall continue to call on Brad whenever we have a plumbing issue and thank him for his excellent service.

Same day service. Resolved the issue without having to tear up the concrete. Reasonable and very friendly.

Woke up on Christmas Eve with both toilets clogged and sewage water backing up in both bathtubs and showers. I immediately started calling every company that showed 24 Hr service but with it being a Sunday plus Christmas Eve no one was answering and if they did they told me they were not working because of the holiday. Sheena at Hackler Plumbing answered the phone right away and went way beyond her means in trying to find someone to come out and help me. Feliz arrived in 45 minutes and ran a scope with a camera to find that my tree roots had invaded the main sewer line. I had another plumbing company that came out 3 weeks prior to this for the same problem but never did this procedure to actually find out what was causing it. Long story short the owner Brad came out Tuesday the day after Christmas and it was all fixed by Wednesday. This family owned company in my opinion truly cares about trying to help you and went way beyond what other companies would normally do at a price that is extremely reasonable considering they had to dig an 8ft hole to repair my pipe. The guys cleaned up and left my yard looking good after the hole was filled. I will highly recommend them to anyone who needs fast, dependable and honest service!!

Hackler plumbing was great! Punctual, friendly, fair price and fast!The receptionist gave me a price range over the phone. I was charged on the lower end. Very happy and will use them again.