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Water Heater Repair in McKinney
Hot Water Heater Repair
When your water heater goes out, it makes life ten times harder. Not being able to get a comfortable shower after work, wash your dishes with hot water, or even do a load of laundry can be incredibly stressful and inconvenient.
A lot of people are confused about who to reach out to when they have a problem with their water heater solution. We often get the question “Do plumbers fix water heaters?. The short answer is “Yes!” You should call a plumber to repair your water heater.
Our Water Heater Repair Process and Specifications
- Give us a call
- Make an appointment
- We arrive at your house
- We run the water heater diagnostics
- Together we discuss the options
- We repair your water heater
You can call us whether you need water heater repair in Mckinney, Frisco, or Allen Texas. We are available in all of these 3 areas and across all of North DFW.
Types Of Water Heaters We Repair
We repair and replace conventional storage tank water heaters, but also:
- Gas and Electric Water Heaters
- Tankless Water Heater (On-Demand Water Heater)
- Heat Pump Water Heater (Hybrid Water Heater)
- Solar Powered Water Heater
- Condensing Water Heater
We provide a 24/7 Emergency Service. Whatever the time is, you can give us a call, and we will be on our way.
Who should you call to fix a water heater?
You should call a licensed plumber to fix your water heater if the problem concerns a water heater leak, heating element, gas lines, water pressure, water damage, anode rods, etc. Sometimes people are confused and think an HVAC or electrician handles these, but this has always been a job for the plumber.
FAQs
What to expect during our first appointment?
- Depending on the type of issue you are facing, the course of action may vary during our first appointment. The common way to start is by running a diagnostic, and only after that, we can provide you with details about the rest of the process.
Can we complete the diagnostic and heater repair in one appointment?
- Yes! Usually, we try to fix the issues as fast as possible to let you go back to your routine. If there is anything that may cause a delay we will let you know as soon as possible.
How much does hot water tank repair cost?
- The cost may vary depending on the type of heater you have and the issue you are facing. However, we will discuss every option to make sure our service is affordable for you.
Do I need a new heater if the old one doesn´t keep the water hot the way it used to?
- Not always. This issue may have a number of causes that won´t require you to get a new heater. For example, a recent increase in hot water demand in your family may be the cause. In this case, all you´ll have to do is to create a usage schedule to evenly allocate the demand during the day.
Of course, there may be other issues, and a diagnostic will help you determine your next steps.
Our Happy Customers
Amazing service, very kind and professional. I called and within two hours only, somebody showed up at the house. I highly recommend them!
Ranwa Alsadi
1684970998
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Email: killianbayer704@gmail.com
Suzanne Mccheyne
1674645263
Great experience! Dylan came in and addressed all of our backed up faucets and was very knowledgeable. As a first time home owner its comforting knowing a great local business is there to fix any plumbing issues in the future
Randy Mann
1657593486
Easy to work with. Very responsive.
Kris Snellgrove
1653694968
Friendly. Knowledgeable, on time, professional - Dillon did a great job
Whitney Evans
1628526069
'This is the most honest plumber I have ever had @ my house. He was even 700.00 dollars cheaper than the first quote he gave me and guarantee d his work for 5 yrs. 5yrs. who does that? Call Brad you won't be disappointed.
DOROTHY UPTON
1627747225
I highly recommend these guys. They showed up on time, communicated well and completed the work fast and waited around to insure the work was completed. I would recommend these guys for any of your plumbing needs.
John Mathey
1617384979
Plumbers where very knowledgeable. They were on time and they know what to do they didn't waste time. I would recommend them.
Paula Stewart
1616610919
Had a gas leak in the house and they found two leaks and came twice to finish the job. We will call them again if we have other plumbing issues. Dependable courteous service.
Mark Lovich
1616526768
Dillon was very professional and arrived on time! He fixed our plumbing leak (frozen pipes) on our Master Bath. He was efficient and very knowledgeable of the work he was doing. Would definitely recommend!
Brenda Watson
1616174584
Excellent service! The guys were on time, knowledge, fast, and did quality work!
Reese Layton
1615918226
They showed up as scheduled and completed the work quickly. The guys were friendly and personable. I will use them again.
Edie Brucker
1614517324
Brad and his crew were lifesavers. They were able to replace a water heater 2 days before the recent snow storm. They were very professional, on time, were in and out in less than 3 hours, even came in under what was quoted! I will not use another plumber!
Craig Nall
1614313935
Hackler to the rescue! After the Great Freeze of '21 they were able to work us in, finding the two leaks and getting to them even though one was obscurely hidden and nearly impossible to reach. They are really pleasant, home town young men from a family owned local business. I definitely would recommend.
Richard Boatman
1614030416
Can not say enough GREAT Things about Hackler Plumbing!! Brad and his guys do an awesome job. Between our house flooding the first few months we moved in a few years ago, cleaning drains or replacing Hot Water Heaters you will not be disappointed. Great Service! Friendly, down to earth over all Great Business and Employees.. Keep up the Amazing Job!! Highly Recommend ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Kendra C
1589931060
My PRV valve apparently was failing on a new home. The first company I hired came out with a book on pricing-all they talked about was numbers. Fortunately I found Hackler plumbing, who was concerned about the issues and didn’t mention any numbers until after they troubleshooted the problem. They are down to earth, polite, very professional lads who did a great job & even cleaned up after the digging outside, and even set the valve cover in place as it was not before since I moved in (the PRV can now be identified easily). I didn’t even have to be there while the work was done, and they called me later for payment. I will definitely call them again for future problems and definitely recommend them!
Moo woof Meow
1583446743
Scott Rhodes
1572063604
We’ve used Hackler twice and have had great service each time! They were courteous, prompt, and the pricing was fair! I give their info out to all of my friends who have plumbing issues!
Salena Rijken
1571595430
Excellent team! Hackler Plumbing repaired a broke sewer pipe 25 feet under our concrete foundation. I was able to schedule the job the same day I called them, and found their pricing to be quite reasonable. We were even able to use the plumbing while they were working. They were speedy and did solid work. The city inspector was impressed when he came to approve the repair. They are professional, friendly, and very experienced. I learned a lot about slab house plumbing over the course of the week as they updated me on the status of the project. I highly recommend them to anyone in the McKinney, Texas area!
Dave Sullivan
1570908895
They showed up on time, Derek and Dillion were both professional, took care of the issue and charged me $40 for a 20 minute service call. Great local company that is both honest and professional.
Ben Parra
1567620515
Huge Thanks to Brad Hackler for fixing our shower at no charge. He walked it took him 2 minutes to fix the problem, went out side to turn the water back on and said - "no charge". Call me next time you have a bigger problem, shook my hand and said "Have a blessed Day"
Jill Reagan
1557855941
I woke up to the sound of running water coming from my water heater. I looked up a plumber in my area and came across Hackler Plumbing - 24 Hr Svc!!! OMG... you had me at 24 hrs. From my 1st conversation with Sherry to my 1st handshake with Brad & Dillon. These guys were courtesy, professional, timely and straight to the point. Brad even spoke with my Home Warranty company (which is another story). Thank you all so much for getting me taken care of so quickly. I wish my home warranty company would have been paying this bill but again, that's another review.
Arnetta Velez
1555011817
Our experience with Hackler Plumbing was amazing from the start. To be able to find a local business that cares about local residents and families was so special. They understood what was needed and they assisted us in accomplishing something that several other local plumbers were not willing or able to help with!! When it comes to plumbing/hot water, that is just something that is essential to daily life. Hackler plumbing is the reason that a special family has hot water tonight!! Does it get any better than that??
Tiffany T
1551917787
Fantastic company! Our tankless water heater stopped heating our water. We called our warranty company on Monday and someone wasn’t going to come out until Thursday. We couldn’t wait that long, so we called Hackler Plumbing. They came out the same day and Felix assessed the unit and found the problem in a timely manner. He was very thorough and informed us on how to resolve the issue ourselves in the future. Overall, we were very impressed with their timeliness, knowledge, friendless, and pricing. We will definitely be using them again in the future!
Tricia Robinson
1551740217
Amazing customer service before I was even a customer. This will be my plumbing server for any of my future needs.
Kyle Norton
1549672365
Dillon and Derek were great to work with! Thanks guys!
Stephanie Van Kirk
1537561163
After having been abandoned by another plumber who wanted to charge me double what he quoted after he started, Felix and his team at Hackler came in and took over. They were on-time, stayed on budget and went above and beyond to help us get back in our home. They even came up with some creative ways to fix some areas that would have otherwise required drywall removal. Sheena in the office was also very courteous and responsive. I can't say enough positive things about them. Hackler Plumbing has a customer for life.
Chad Simpson
1528999281
After having been abandoned by another plumber who wanted to charge me double what he quoted after he started, Felix and his team at Hackler came in and took over. They were on-time, stayed on budget and went above and beyond to help us get back in our home. They even came up with some creative ways to fix some areas that would have otherwise required drywall removal. Sheena in the office was also very courteous and responsive. I can't say enough positive things about them. Hackler Plumbing has a customer for life.
Chad Simpson
1528999246
Ghosty Sky
1524527400
Hackler blew me away with their level of service! Price was fair and honest but the best part was their promptness! Thanks Hackler for a job well done!!! We will definitely use you again!!!
Brandon Kraupp
1520478015
This is the second time we used Brad Dillon at Hackler Plumbing. He is always pleasant, very helpful and willing to solve the problem for a more than fair price. We shall continue to call on Brad whenever we have a plumbing issue and thank him for his excellent service.
Brian de la Houssaye
1516155055
Same day service. Resolved the issue without having to tear up the concrete. Reasonable and very friendly.
Ryan Farrington
1515126258
Woke up on Christmas Eve with both toilets clogged and sewage water backing up in both bathtubs and showers. I immediately started calling every company that showed 24 Hr service but with it being a Sunday plus Christmas Eve no one was answering and if they did they told me they were not working because of the holiday. Sheena at Hackler Plumbing answered the phone right away and went way beyond her means in trying to find someone to come out and help me. Feliz arrived in 45 minutes and ran a scope with a camera to find that my tree roots had invaded the main sewer line. I had another plumbing company that came out 3 weeks prior to this for the same problem but never did this procedure to actually find out what was causing it. Long story short the owner Brad came out Tuesday the day after Christmas and it was all fixed by Wednesday. This family owned company in my opinion truly cares about trying to help you and went way beyond what other companies would normally do at a price that is extremely reasonable considering they had to dig an 8ft hole to repair my pipe. The guys cleaned up and left my yard looking good after the hole was filled. I will highly recommend them to anyone who needs fast, dependable and honest service!!
Kat D
1514665348
Hackler plumbing was great! Punctual, friendly, fair price and fast!The receptionist gave me a price range over the phone. I was charged on the lower end. Very happy and will use them again.
Sheli Guinn
1513110151
It is a rare occasion when a plumber says they will be there between 1-3 and show up at 12:50. Amazing same day service! Thank you Heckler Plumber for your honest work.
Wendi Martsolf
1510000972
Did a great job and were very prompt. Thank you
John Cervelo
1509730782
Best plumbing company I have ever worked with. I have had two emergencies at my home and each time Hackler answered the phone outside of normal business hours and came to help me promptly. They have always provided fair pricing and they work hard to make sure I'm satisfied. Brad Hackler is AWESOME!
I'm a pretty tough customer and I expect respect, fairness and quality work. Hacker Plumbing delivers all three.
I'm a pretty tough customer and I expect respect, fairness and quality work. Hacker Plumbing delivers all three.
Kesha McDade
1501113125
Service was great and the fixed one and installed another new toilet. Although they were they, the office called in advance to let me know. I appreciate it.
Lance Atchison
1489001106
Great service! Fast, fair price, and very friendly. My water spigots had frozen because I left my hoses attached. Well the result was busted pipes behind the spigots which caused water to leak behind the wall and through the bricks. I tried to fix it myself (should have been easy) and broke off the spigot. Dillon came out, repaired and fixed my mess, cleaned up the area and gave me a two year warranty on their repairs. Couldn't be happier with their service. Thanks!
Joshua Amaton
1484334590
I have always had a fear similar to that of calling a dentist when it comes to a calling a plumber. I had nothing to fear after meeting Brad Hackler. I had a small plumbing issue that had been plaguing us for over a year now, but Brad determined the solution quickly and inexpensively. His service was professional and timely. We will definitely be calling for his services in the future.
Dozier Summers
1477100324
Very impressive! They are all professional and nice, easy to deal with! Fair priced and have come within a day if I need any of their services. Dillon is a really honest helpful employee and you should be proud of all his abilities!
Steve Szymanowicz
1473783175
Best plumbers ever!! I will never call anyone else! They were fast and so kind! Everyone I dealt with was wonderful. I had a backed up kitchen sink and family from out of town arriving tomorrow, they got me in and took care of everything so quickly! They didn't try to up sell me at all! So thankful for them!!
Julie White Herod
1467835531
I used Hackler a couple weeks ago.I called them on a Sunday evening, and my phone dropped the call before it could connect. Before I could even re-dial the number, they were calling me back, on a SUNDAY evening!!They scheduled my appointment, and gave me a tentative quote (that can obviously change when the work is done).On the day of the appointment, the two men doing the repair arrived on time, were polite, were quick, and were honest. They went right to work and completed the job within 25 minutes. They were missing one part, so they indicated they would return the following day and replace it.When I came home from work that next day, the job was done and everything was fixed.The ONLY thing that frustrated me was their price. I know the part they replaced costs about $35, and yet the bill was around $289. To their credit, the price they charged was exactly what they quoted, but it just seemed excessive. At that rate, each repair tech was basically earning $127, for 30 minutes. So essentially (although they are not getting all that money), they are charging about $254 per hour for labor.If the repair had required cutting brick to get to the piece that needed repair - which it wound up not needing, it would have been only $100 more - so it seems there is some room to charge slightly less in labor for the work.That said, for me, service level outweighs price, so while the price was, again, just slightly frustrating, I ABSOLUTELY recommend them for future work and have already indicated to them I'd like to bring them back for another job.Thanks for being a great company - you've definitely earned at least a second job from me!
Brian Burdette
1461335096
Ace and Derek fixed a leaking outside faucet. 15 minutes and they were done. Quick, prompt, and friendly service. Would recommend Hackler Plumbing
William Hyde
1454699250
Dec 2015- Consistent great customer sevice. I had the unfortunate situation of a pipe break outside my home. After trying to deal with it myself with no avail, I made a call to Hackler. They were so gracious to accommodate me on the fly. Jon & Dillon arrived promptly and made quick and thorough work with the pipe break. I'm so happy and blessed to find a reputable company with reasonable prices and great employees.September 2015- I don't normally leave reviews but this time it's worth saying. I needed a replacement garbage disposal and I dreaded calling a plumber. After a lot of research, I decided to take a chance with Hackler. I'm really glad I did. Jon & Derrick were upfront about pricing and what the job entailed. They were very conscientious making sure everything was done correctly. They were also very polite. I definitely would call this company again.
Jenn B
1453930675
Hackler is available on Saturdays thankfully, Ace and Taylor quickly came and remedied a clogged main sewer line at our house. Really appreciate it.
Jeffrey Thrift
1453133261
On 12/30 my kitchen faucet finally gave up the game after my 6 year old turned his attention on it.I was looking at losing running water in my kitchen for 4 days on a Holiday weekend!Based solely on Google Reviews I called Hackler Plumbing about 6:30 p.m. hoping I could at least get an appointment on Saturday (1/1), and was somewhat surprised when Sheena left a message on my call at 8:30 p.m.stating that she could get a crew here at 1 - 3 p.m. on 12/31! Frantic, I returned her call at 10:30 p.m. just to leave a message and Sheena answered, and setup the appointment for me.The crew (Jay and Tyler) arrived right at 1 p.m., in 10 minutes had made more progress than the 45 minutes I spent trying to effect repairs, and throughout the whole process explained what they were doing and gave me hints on how to fix it next time.Additionally, I decided to try my luck by asking about another concern I was encountering with my dishwasher. I had called two other plumbers to resolve it on three separate calls and after about $500 had just decided to hand wash my dishes. Jay and Tyler, explained what was happening, advised me on how to fix it, and told me how to prevent it in the future (by the way, they were correct and it's working like a charm now).They completed their work, cleaned up the house and were gone in a flash.I can't say I loved having to pay someone to effect repairs on my kitchen, but I can say that I was happy to find a great plumber I could trust...
Rodney Fowler
1451861944
Ace and Derek came out and were on time. They listened to my description of the issue that I was having. The recommended some solutions that I would be able to accomplish myself, thus saving me any unnecessary expense. I will use Hackler for any future plumbing needs.
Keith Freeman
1451324056
Jon and Dillon were very prompt and fixed the water line in our front bathroom quickly for a fair price. I will use Hackler Plumbing again.
Elaine Anthony
1446144652
The team that came to our house to replace the hot water heater were knowledgeable, friendly, and professional. They worked hard to get the job done. We highly recommend them for any and all plumbing needs! Thank you to Ace and Dillon!
Kristen Foley
1445305859
They were very courteous and did a great job! They were able to come out the same day I called for our clogged line! I like that they are local to our area. I would highly recommend Hackler Plumbing to friends and neighbors!
Sonya Collins
1444430818
Ace and Derrick did a great job with my clogged sink. Showed up in a timely manner and got the job done in a efficient manner. I will differently call for any plumbing issues.
Brandon Campbell
1442351732
As Realtors, clients and friends constantly ask for referrals of plumbers and other trades. I never hesitate to give them Hackler Plumbing's info because I know they will do a good job. They have worked not only on my client's homes all over Collin County, but I call them to work on my own home in Plano. The young men that show up to work are well mannered and good at what they do. They have never charged more more than was estimated and they always clean up after themselves.
Anderson Team of d + b Real Estate DFW
1441911044
Felix and Ace did a great job today on an emergency call for a huge leak under my house.These do great work!
Rhenda
1441135565
They explained our problem and gave us options. We felt like we had the knowledge to make the correct decision.
Debra Bonal
1441061228
Excellent job and very professional. Gets the job done right the first time!
Gary Svehlak
1441047151
Hackler Plumbing has helped me with several different issues, and they've always been prompt, professional, nice.. and fixed my plumbing problems. This last time Ace and Shane fixed my hot water heater. They came and gave me an estimate and then were able to return quickly to fix the problem. Hackler Plumbing has always done good work for me, and I would recommend their company.
sally minyard
1441039292
Had a water line break just on my side of city meter at street late one evening. Called a 24/7 big name plumber but they couldn't guarantee when they would be out and it was sounding very expensive. Some quick research found good reviews on Hackler Plumbing which was local and family owned. Called Hackler and arranged for having someone out the next day. They were able to start work about 11am the next day and everything was replaced and water was on again by 4pm. They replaced the entire line from meter to house valve with a 5 year warranty, dug the trench required around (without cutting into) the many large roots from the nearby oak tree and under the sidewalk and respecting lawn/shrubs as much as possible, replaced the valve at the house with new quarter turn before I even asked, and arranged for city inspection. After city inspection a couple days later, they came back out that same day and filled in the dirt nicely leveling the city water meter manhole, sprinkler box, and house valve box better than before. Ace and Jon and rest of the crew were very professional, prompt, and courteous. Total cost was very reasonable and about half what a friend spent for similar water line repair. Would not hesitate to recommend Hackler Plumbing.
Michelle TrendyNailsandCraftyTales
1440040098
We had a very challenging slab leak plumbing fiasco, and Hackler Plumbing tackled the problem fabulously. The crew is very professional & respectful. Our problem ended up being multi-faceted, which took more time/ effort to resolve. They stuck to their original quote (no extra charges) and completed the job "turn key" perfect. Thank you, Brad, Felix, and the rest of the crew!
K Lass
1437502380
Hackler Plumbing (Ace and Derek) arrived on time and were polite and professional. We have used other plumbing companies in the past and were greatly disappointed with them. Hackler Plumbing will definitely be the one we call for all needs in the future.
Janell Pennington
1429895983
They were very professional! Came in & fixed my problem with my garbage disposal. Thank you so much.
Cyndi Perry
1429650192
Gretchen Fulton
1429124777
These guys where great! Ace and Derek were on time, professional and very knowledgeable about my plumbing problem!! They also helped refer me to a serves to check out any wood damage that may have occurred! Awesome serves!! I highly recommend.
Kelly Trapp
1426699163
Hackler Plumbing was able to get to my service call the same day I called them.I discovered a small leak at an outside faucet that I was concerned it was going to cost me lots of $$... However Ace and Dillon assessed the issue and was able to do a quick repair without it costing me any $$ (not even a service fee)!! Ace and Dillon were very courteous and professional. They even did a walk around the outside of my house to ensure the other 2 faucets were not leaking, that was a big sigh of relief to me! Hackler Plumbing has excellent customer service from my initial call to Ace and Dillon making the repair. I will definitely use Hackler Plumbing for my future plumbing needs.
Paula Brashear
1426632888
Dillon and Ace were so helpful today! I had a water leak in my kitchen that has left me without the ability to use my sink and dishwasher and they had me back in business in no time. They identified the problem and put me in contact with another team. Thanks for the great customer service guys!
Tiffany Harben
1426624064
Ace & Dillon did a great job. Thanks!
Ron Redmer
1426619939
Ace, Derek, and Dillon replaced our water heater and were very friendly, quick and thorough! I would definitely recommend them and use Hackler Plumbing for any future uses!
Michelle Alcaraz
1425683938
Tonight we had a water heater issue and Ace and Dillon came out to our rescue! These guys did a great job and we truly had such a great experience with this company! And a shout out to Sheena who also kindly took care of arranging this so last minute! We highly recommend Hackler Plumbing 🙂
Stephanie Leonard
1424149910
I was really impressed by their expedience and skill. The plumbers were very courteous and helpful. From the time I called the job was completed within in about 2 1/2 hours. I'm impressed.
Garry Mensch
1423245345
Called Hackler Plumbing about an issue with my refrigerator, Ace and Shaun came out to my house and fixed the problem in a timely matter. Ace and Shaun arrived on time and were very professional. I would recommend Hackler Plumbing to anyone who is in need of a plumber!
Corey Treiber
1422891018
I called on Superbowl Sunday when my hot water went out. They were the only plumbers that would come out. They even tried to diagnose the problem over the phone, in case it was an easy fix and I wouldn't have to be charged. In the end, Ace came out and was able to determine the issue right away. Ace was professional and courteous, and I would highly recommend him in the future.
Erik Sjolseth
1422813692
I called on Superbowl Sunday when my hot water went out. They were the only plumbers that would come out. They even tried to diagnose the problem over the phone, in case it was an easy fix and I wouldn't have to be charged. In the end, Ace came out and was able to determine the issue right away. Ace was professional and courteous, and I would highly recommend him in the future.
Erik “Erik S” Sjolseth
1422813184
Highly recommended! We had an emergency with our water heater and received excellent same-day service. Ace and Shawn were professional and efficient. We would definitely trust them to return to our home for any plumbing needs in the future.
Rachael M
1422126366
Ace and John came out to the house and quickly diagnosed several problems. They encouraged me to replace the main line instead of repair it as it was leaking in several p[laces and had been poorly repaired before. Doing thing right once makes more sense than doing them poorly as had been done earlier. Good suggestion and service.
Brett MacKinnon
1421692805
Ace and Shawn were both extremely knowledgeable, friendly,professional, and prompt. They were extremely competitive on price and did not try to up sell me on anything. They let me know what needed to be done. I would use them for any plumbing job I need in the future and you should too.
Eric Kostyszyn
1421433006
This was an amazing company. Ase and Shawn did an awesome job. They were very polite, and helped with everything. They fixed the problem quickly and efficiently! I would definitely recommend them and also use them again.
Natalie Stone Jahani
1420769855
Great techs! Very polite and professionals (John/Dillon). They clean up their work and fixed my sink in less than 10 minutes-super quick!I will definitely use their service again-very reasonably priced as well.
Paige Mcgee
1414606728
Thank you so much for such great service. ... John (2×) was very professional and courteous. They went above and beyond. ... I will definitely recommend your service to others.
Yahesha J
1414520711
I highly recommend these guys for any plumbing needs. Felix, Jon, and Shawn did a good and thorough job. I would have saved a lot of $$$ had I called these guys first.
Brandon Scheu
1414180473
Hackler plumbing is a five star company I highly recommend them
Jimmy Tallent
1396560803
Sam Jordan
1395868174
Our water heater stopped working a couple of weeks ago. It was the original unit the builder installed 7yrs ago. I Googled plumbers in McKinney and Hackler was one of the first to pop up. I visited their website and read their reviews on Google. What impressed me most was the fact that it's family owned and not like one of those chains that advertises waaaaay too much and charges an arm and a leg.I got nothing but top notch customer service from the first day I called them. They had a plumber over here to assess the situation and I was informed I would be needing a new water heater. The quote I was given was way cheaper than I expected and it included the new unit, installation and removal of the old unit. They were able to complete the job all in the same day. What most impressed me was Brad himself came back with the crew to complete the install.I can't say enough about the awesome experience I had with Hackler Plumbing. They were professional, on time, honest and did the job fast. Hackler is who I'll be choosing for any future plumbing needs.
Scott J
1394250538
Felix and his crew from Hackler Plumbing just finished working at our house. We had two toilets and two sinks that needed repair and also a sink cabinet that had to be replaced. They did all of the work in one day and they were extremely courteous and prompt. I would definitely recommend them to anyone looking for great customer service and a nice price to boot!
Almand Joy Art
1392854450
Hackler Plumbing found and repaired an underground leak near my city meter. They explained the options to me for the repair and cost was very reasonable. They were able to find the source of the leak quickly and it was repaired right away. I will use them for any future needs and will recommend to friends.
margaret felton
1392849692
Great service. Saved me from tearing down the wall to fix the stoppage. Very professional and courtesy. Will use them again. They called before coming out and even showed up early. Use these guys very honest.
John Adame
1392404504
If you are looking for an honest on time plumber to fix a problem Hackler is the only company you need to consider. Not only did Brad and Jeff show up on time but they fixed my gas fireplace in a timely manner and also guided me on how to fix a small issue in my master bath. They have the most affordable service fee ($39.00) that I have ever been quoted then when they did the job they reduced my bill by that amount. I have never written anything for any company in the past but in this case, I wanted people to know that you are taking a 50/50 chance by calling anyone else. Hackler is the only plumber, I will ever use in the future.
Robb Hamilton
1392058876
I called a few companies to give me estimates prior to calling Hackler. Hackler beat the best estimate I had by quite a bit, and completed the work timely and professionally. They also cleaned up after themselves nicely and they hauled away all boxes and thrash, even for items I purchased myself. I will definitely call Hackler for any plumbing needs I have in the future.Very very happy with their work.
Ashitei Ollennu
1392054804
Punctual, very friendly, and persistent in fixing my issue with the least possible cost to me. Would definitely recommend.
Randy Foster
1391177633
Great plumber, fast, reasonable rates, informative...Glad to have someone to call I can count on. Wish I had used Hacker the last two times I needed a plumber and paid outlandish fees.
Jason Moore
1391032438
Really great experience. Everyone was friendly and polite. I would recommend them to anyone having any plumbing issues.
Vernell Beddow
1389905363
We had a leak in a wall behind our fireplace. Called Hackler Plumbing at 10am and they got to us that afternoon. He knew what he was doing and found the leak and fixed it right then. We're very satisfied with their work and pricing and will use them again when needed.
Nightingale Solo
1389829731
I had a DIY nightmare and luckily found Hackler Plumbing to fix my broken tub drain. I chose Hackler Plumbing because of the positive reviews, that they are local in McKinney and quite honestly, because their diagnostic fee was only $39. Most plumbers charge way more than that, and to me, this was a sign that they were going to be honest and fairly priced. Which was exactly the case... honest, straight-forward about my situation and fixed within one day of calling. I will definitely call Hackler Plumbing again when I need plumbing work!!
Lori and Avery
1389743962
We tried to fix a plumbing situation ourselves, but needed to call in a professional after all. Brad came in, immediately found the problem and knew what to do. He was professional and courteous, and we will definitely call him for any future plumbing needs.
Sandra Perry
1389716137
On time and friendly.I highly recommend them.
Cy Young
1389044493
Brad did some commercial work for us. He was honest, thorough, and saw the job through to completion. Highly recommend him!
Steve Adelphoi
1386107073
Exceptional customer service & affordable rates. Brad Hackler did several small and large projects on a newly purchased investment property (aka money pit). The house is approximately 50 years old and as soon as the new tenant moved in, several major issues were discovered including leaky gas pipes, rotten floor boards underneath leaky bathroom fixtures, the kitchen sink needed to be replumbed, problems with the dishwasher... the list went on and on.We hired another company first to repair the bathroom issues but were not pleased so we tried a second, extremely reputable & highly recommended company but their rates were sky high. I'm so thankful we moved on to the third company, Hackler Plumbing. Brad's rates were more than fair and his customer service was exceptional; even the tenants, who were extremely inconvenienced by all the problems (to say the least), speak very highly of him. I will never call any other plumber!
Lynn Martin
1324501108
