Great experience! Dylan came in and addressed all of our backed up faucets and was very knowledgeable. As a first time home owner its comforting knowing a great local business is there to fix any plumbing issues in the future
I haven’t used Hackler plumbing, and based on reviews, I imagine they’re quality plumbers. Unfortunately, I had a bad experience with a company van. I was driving on Eldorado & was in the turning lane for 75. One of the company’s vans literally cut me off to get in front of me in the turning lane. I had to slam on my brakes to avoid being hit! I would’ve gladly let him in if he’d requested to move into my lane. This wasn’t the case. Sorry I didn’t get the license plate. I was a little shaken.
'This is the most honest plumber I have ever had @ my house. He was even 700.00 dollars cheaper than the first quote he gave me and guarantee d his work for 5 yrs. 5yrs. who does that? Call Brad you won't be disappointed.
Dillon was very professional and arrived on time! He fixed our plumbing leak (frozen pipes) on our Master Bath. He was efficient and very knowledgeable of the work he was doing. Would definitely recommend!
Brad and his crew were lifesavers. They were able to replace a water heater 2 days before the recent snow storm. They were very professional, on time, were in and out in less than 3 hours, even came in under what was quoted! I will not use another plumber!
Hackler to the rescue! After the Great Freeze of '21 they were able to work us in, finding the two leaks and getting to them even though one was obscurely hidden and nearly impossible to reach. They are really pleasant, home town young men from a family owned local business. I definitely would recommend.
At first the technician was really polite. He made it clear he may not be able to fix the issue. We still do not know issue. However, he created an extra issue. That isn’t the problem as much as the customer service you receive when dealing with whomever answers the phone. They yell at you and hang up on you! She screamed “ You’re not a plumber, so how would you know?” I may not be plumber. But, if I were you would have $99 less dollars in your business. Don’t be hateful and disrespectful. There is no need. They really need a lesson in professionalism.
Can not say enough GREAT Things about Hackler Plumbing!! Brad and his guys do an awesome job. Between our house flooding the first few months we moved in a few years ago, cleaning drains or replacing Hot Water Heaters you will not be disappointed. Great Service! Friendly, down to earth over all Great Business and Employees.. Keep up the Amazing Job!! Highly Recommend ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
My PRV valve apparently was failing on a new home. The first company I hired came out with a book on pricing-all they talked about was numbers. Fortunately I found Hackler plumbing, who was concerned about the issues and didn’t mention any numbers until after they troubleshooted the problem. They are down to earth, polite, very professional lads who did a great job & even cleaned up after the digging outside, and even set the valve cover in place as it was not before since I moved in (the PRV can now be identified easily). I didn’t even have to be there while the work was done, and they called me later for payment. I will definitely call them again for future problems and definitely recommend them!
Excellent team! Hackler Plumbing repaired a broke sewer pipe 25 feet under our concrete foundation. I was able to schedule the job the same day I called them, and found their pricing to be quite reasonable. We were even able to use the plumbing while they were working. They were speedy and did solid work. The city inspector was impressed when he came to approve the repair. They are professional, friendly, and very experienced. I learned a lot about slab house plumbing over the course of the week as they updated me on the status of the project. I highly recommend them to anyone in the McKinney, Texas area!
FYI: Had a 3/4 " Shutoff valve replaced on my house front today. $600. Really? I had even dug up the valve in diagnosing the problem. The Ball valve they replaced with maybe cost $20 and it took 2 of them 2 hours. They said the charge was normally $650 but gave the $50 discount. WOW. If I had the time and tools would have done myself. I didn't have time for plumber shopping. The guys did an apparently good job (no leaks yet) and were very courteous which is why 2 stars, but the price was way out of line with the effort. Hackler Plumbing should take note.
Huge Thanks to Brad Hackler for fixing our shower at no charge. He walked it took him 2 minutes to fix the problem, went out side to turn the water back on and said - "no charge". Call me next time you have a bigger problem, shook my hand and said "Have a blessed Day"
I woke up to the sound of running water coming from my water heater. I looked up a plumber in my area and came across Hackler Plumbing - 24 Hr Svc!!! OMG... you had me at 24 hrs. From my 1st conversation with Sherry to my 1st handshake with Brad & Dillon. These guys were courtesy, professional, timely and straight to the point. Brad even spoke with my Home Warranty company (which is another story). Thank you all so much for getting me taken care of so quickly. I wish my home warranty company would have been paying this bill but again, that's another review.
Our experience with Hackler Plumbing was amazing from the start. To be able to find a local business that cares about local residents and families was so special. They understood what was needed and they assisted us in accomplishing something that several other local plumbers were not willing or able to help with!! When it comes to plumbing/hot water, that is just something that is essential to daily life. Hackler plumbing is the reason that a special family has hot water tonight!! Does it get any better than that??
Fantastic company! Our tankless water heater stopped heating our water. We called our warranty company on Monday and someone wasn’t going to come out until Thursday. We couldn’t wait that long, so we called Hackler Plumbing. They came out the same day and Felix assessed the unit and found the problem in a timely manner. He was very thorough and informed us on how to resolve the issue ourselves in the future. Overall, we were very impressed with their timeliness, knowledge, friendless, and pricing. We will definitely be using them again in the future!
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I highly recommend these guys. They showed up on time, communicated well and completed the work fast and waited around to insure the work was completed. I would recommend these guys for any of your plumbing needs.
After having been abandoned by another plumber who wanted to charge me double what he quoted after he started, Felix and his team at Hackler came in and took over. They were on-time, stayed on budget and went above and beyond to help us get back in our home. They even came up with some creative ways to fix some areas that would have otherwise required drywall removal. Sheena in the office was also very courteous and responsive. I can't say enough positive things about them. Hackler Plumbing has a customer for life.
Best plumbing company I have ever worked with. I have had two emergencies at my home and each time Hackler answered the phone outside of normal business hours and came to help me promptly. They have always provided fair pricing and they work hard to make sure I'm satisfied. Brad Hackler is AWESOME!
I'm a pretty tough customer and I expect respect, fairness and quality work. Hacker Plumbing delivers all three.
Best plumbers ever!! I will never call anyone else! They were fast and so kind! Everyone I dealt with was wonderful. I had a backed up kitchen sink and family from out of town arriving tomorrow, they got me in and took care of everything so quickly! They didn't try to up sell me at all! So thankful for them!!
Tonight we had a water heater issue and Ace and Dillon came out to our rescue! These guys did a great job and we truly had such a great experience with this company! And a shout out to Sheena who also kindly took care of arranging this so last minute! We highly recommend Hackler Plumbing :)
I called on Superbowl Sunday when my hot water went out. They were the only plumbers that would come out. They even tried to diagnose the problem over the phone, in case it was an easy fix and I wouldn't have to be charged. In the end, Ace came out and was able to determine the issue right away. Ace was professional and courteous, and I would highly recommend him in the future.
This was an amazing company. Ase and Shawn did an awesome job. They were very polite, and helped with everything. They fixed the problem quickly and efficiently! I would definitely recommend them and also use them again.