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Water Heater Repair in McKinney
Hot Water Heater Repair
When your water heater goes out, it makes life ten times harder. Not being able to get a comfortable shower after work, wash your dishes with hot water, or even do a load of laundry can be incredibly stressful and inconvenient.
A lot of people are confused about who to reach out to when they have a problem with their water heater solution. We often get the question “Do plumbers fix water heaters?. The short answer is “Yes!” You should call a plumber to repair your water heater.
Our Water Heater Repair Process and Specifications
- Give us a call
- Make an appointment
- We arrive at your house
- We run the water heater diagnostics
- Together we discuss the options
- We repair your water heater
You can call us whether you need water heater repair in Mckinney, Frisco, or Allen Texas. We are available in all of these 3 areas and across all of North DFW.
Types Of Water Heaters We Repair
We repair and replace conventional storage tank water heaters, but also:
- Gas and Electric Water Heaters
- Tankless Water Heater (On-Demand Water Heater)
- Heat Pump Water Heater (Hybrid Water Heater)
- Solar Powered Water Heater
- Condensing Water Heater
We provide a 24/7 Emergency Service. Whatever the time is, you can give us a call, and we will be on our way.
Who should you call to fix a water heater?
You should call a licensed plumber to fix your water heater if the problem concerns a water heater leak, heating element, gas lines, water pressure, water damage, anode rods, etc. Sometimes people are confused and think an HVAC or electrician handles these, but this has always been a job for the plumber.
FAQs
What to expect during our first appointment?
- Depending on the type of issue you are facing, the course of action may vary during our first appointment. The common way to start is by running a diagnostic, and only after that, we can provide you with details about the rest of the process.
Can we complete the diagnostic and heater repair in one appointment?
- Yes! Usually, we try to fix the issues as fast as possible to let you go back to your routine. If there is anything that may cause a delay we will let you know as soon as possible.
How much does hot water tank repair cost?
- The cost may vary depending on the type of heater you have and the issue you are facing. However, we will discuss every option to make sure our service is affordable for you.
Do I need a new heater if the old one doesn´t keep the water hot the way it used to?
- Not always. This issue may have a number of causes that won´t require you to get a new heater. For example, a recent increase in hot water demand in your family may be the cause. In this case, all you´ll have to do is to create a usage schedule to evenly allocate the demand during the day.
Of course, there may be other issues, and a diagnostic will help you determine your next steps.
Our Happy Customers
I had a fabulous experience with the two gentleman that came out to fix my master shower. Called Saturday, they were available to come out Monday, called to let me know they were on their way! Tried very hard not to cut into my walls (very appreciative) once they got in the wall, they were quick to get supplies and shower fixed. They even cleaned up after themselves. Bonus, they were dog friendly!
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1709831289
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Email: killianbayer704@gmail.com
Suzanne Mccheyne
1674645263
Great experience! Dylan came in and addressed all of our backed up faucets and was very knowledgeable. As a first time home owner its comforting knowing a great local business is there to fix any plumbing issues in the future
Randy Mann
1657593486
Easy to work with. Very responsive.
Kris Snellgrove
1653694968
Friendly. Knowledgeable, on time, professional - Dillon did a great job
Whitney Evans
1628526069
'This is the most honest plumber I have ever had @ my house. He was even 700.00 dollars cheaper than the first quote he gave me and guarantee d his work for 5 yrs. 5yrs. who does that? Call Brad you won't be disappointed.
DOROTHY UPTON
1627747225
I highly recommend these guys. They showed up on time, communicated well and completed the work fast and waited around to insure the work was completed. I would recommend these guys for any of your plumbing needs.
John Mathey
1617384979
Plumbers where very knowledgeable. They were on time and they know what to do they didn't waste time. I would recommend them.
Paula Stewart
1616610919
Had a gas leak in the house and they found two leaks and came twice to finish the job. We will call them again if we have other plumbing issues. Dependable courteous service.
Mark Lovich
1616526768
Dillon was very professional and arrived on time! He fixed our plumbing leak (frozen pipes) on our Master Bath. He was efficient and very knowledgeable of the work he was doing. Would definitely recommend!
Brenda Watson
1616174584
Excellent service! The guys were on time, knowledge, fast, and did quality work!
Reese Layton
1615918226
They showed up as scheduled and completed the work quickly. The guys were friendly and personable. I will use them again.
Edie Brucker
1614517324
Brad and his crew were lifesavers. They were able to replace a water heater 2 days before the recent snow storm. They were very professional, on time, were in and out in less than 3 hours, even came in under what was quoted! I will not use another plumber!
Craig Nall
1614313935
Hackler to the rescue! After the Great Freeze of '21 they were able to work us in, finding the two leaks and getting to them even though one was obscurely hidden and nearly impossible to reach. They are really pleasant, home town young men from a family owned local business. I definitely would recommend.
Richard Boatman
1614030416
Can not say enough GREAT Things about Hackler Plumbing!! Brad and his guys do an awesome job. Between our house flooding the first few months we moved in a few years ago, cleaning drains or replacing Hot Water Heaters you will not be disappointed. Great Service! Friendly, down to earth over all Great Business and Employees.. Keep up the Amazing Job!! Highly Recommend ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Kendra C
1589931060
My PRV valve apparently was failing on a new home. The first company I hired came out with a book on pricing-all they talked about was numbers. Fortunately I found Hackler plumbing, who was concerned about the issues and didn’t mention any numbers until after they troubleshooted the problem. They are down to earth, polite, very professional lads who did a great job & even cleaned up after the digging outside, and even set the valve cover in place as it was not before since I moved in (the PRV can now be identified easily). I didn’t even have to be there while the work was done, and they called me later for payment. I will definitely call them again for future problems and definitely recommend them!
Moo woof Meow
1583446743
Scott Rhodes
1572063604
We’ve used Hackler twice and have had great service each time! They were courteous, prompt, and the pricing was fair! I give their info out to all of my friends who have plumbing issues!
Salena Rijken
1571595430
Excellent team! Hackler Plumbing repaired a broke sewer pipe 25 feet under our concrete foundation. I was able to schedule the job the same day I called them, and found their pricing to be quite reasonable. We were even able to use the plumbing while they were working. They were speedy and did solid work. The city inspector was impressed when he came to approve the repair. They are professional, friendly, and very experienced. I learned a lot about slab house plumbing over the course of the week as they updated me on the status of the project. I highly recommend them to anyone in the McKinney, Texas area!
Dave Sullivan
1570908895
They showed up on time, Derek and Dillion were both professional, took care of the issue and charged me $40 for a 20 minute service call. Great local company that is both honest and professional.
Ben Parra
1567620515
Huge Thanks to Brad Hackler for fixing our shower at no charge. He walked it took him 2 minutes to fix the problem, went out side to turn the water back on and said - "no charge". Call me next time you have a bigger problem, shook my hand and said "Have a blessed Day"
Jill Reagan
1557855941
I woke up to the sound of running water coming from my water heater. I looked up a plumber in my area and came across Hackler Plumbing - 24 Hr Svc!!! OMG... you had me at 24 hrs. From my 1st conversation with Sherry to my 1st handshake with Brad & Dillon. These guys were courtesy, professional, timely and straight to the point. Brad even spoke with my Home Warranty company (which is another story). Thank you all so much for getting me taken care of so quickly. I wish my home warranty company would have been paying this bill but again, that's another review.
Arnetta Velez
1555011817
Our experience with Hackler Plumbing was amazing from the start. To be able to find a local business that cares about local residents and families was so special. They understood what was needed and they assisted us in accomplishing something that several other local plumbers were not willing or able to help with!! When it comes to plumbing/hot water, that is just something that is essential to daily life. Hackler plumbing is the reason that a special family has hot water tonight!! Does it get any better than that??
Tiffany T
1551917787
Fantastic company! Our tankless water heater stopped heating our water. We called our warranty company on Monday and someone wasn’t going to come out until Thursday. We couldn’t wait that long, so we called Hackler Plumbing. They came out the same day and Felix assessed the unit and found the problem in a timely manner. He was very thorough and informed us on how to resolve the issue ourselves in the future. Overall, we were very impressed with their timeliness, knowledge, friendless, and pricing. We will definitely be using them again in the future!
Tricia Robinson
1551740217
Amazing customer service before I was even a customer. This will be my plumbing server for any of my future needs.
Kyle Norton
1549672365
Dillon and Derek were great to work with! Thanks guys!
Stephanie Van Kirk
1537561163
After having been abandoned by another plumber who wanted to charge me double what he quoted after he started, Felix and his team at Hackler came in and took over. They were on-time, stayed on budget and went above and beyond to help us get back in our home. They even came up with some creative ways to fix some areas that would have otherwise required drywall removal. Sheena in the office was also very courteous and responsive. I can't say enough positive things about them. Hackler Plumbing has a customer for life.
Chad Simpson
1528999281
After having been abandoned by another plumber who wanted to charge me double what he quoted after he started, Felix and his team at Hackler came in and took over. They were on-time, stayed on budget and went above and beyond to help us get back in our home. They even came up with some creative ways to fix some areas that would have otherwise required drywall removal. Sheena in the office was also very courteous and responsive. I can't say enough positive things about them. Hackler Plumbing has a customer for life.
Chad Simpson
1528999246
Ghosty Sky
1524527400
Hackler blew me away with their level of service! Price was fair and honest but the best part was their promptness! Thanks Hackler for a job well done!!! We will definitely use you again!!!
Brandon K
1520478015
This is the second time we used Brad Dillon at Hackler Plumbing. He is always pleasant, very helpful and willing to solve the problem for a more than fair price. We shall continue to call on Brad whenever we have a plumbing issue and thank him for his excellent service.
Brian de la Houssaye
1516155055
Same day service. Resolved the issue without having to tear up the concrete. Reasonable and very friendly.
Ryan Farrington
1515126258
Woke up on Christmas Eve with both toilets clogged and sewage water backing up in both bathtubs and showers. I immediately started calling every company that showed 24 Hr service but with it being a Sunday plus Christmas Eve no one was answering and if they did they told me they were not working because of the holiday. Sheena at Hackler Plumbing answered the phone right away and went way beyond her means in trying to find someone to come out and help me. Feliz arrived in 45 minutes and ran a scope with a camera to find that my tree roots had invaded the main sewer line. I had another plumbing company that came out 3 weeks prior to this for the same problem but never did this procedure to actually find out what was causing it. Long story short the owner Brad came out Tuesday the day after Christmas and it was all fixed by Wednesday. This family owned company in my opinion truly cares about trying to help you and went way beyond what other companies would normally do at a price that is extremely reasonable considering they had to dig an 8ft hole to repair my pipe. The guys cleaned up and left my yard looking good after the hole was filled. I will highly recommend them to anyone who needs fast, dependable and honest service!!
Kat D
1514665348
Hackler plumbing was great! Punctual, friendly, fair price and fast!The receptionist gave me a price range over the phone. I was charged on the lower end. Very happy and will use them again.
Sheli Guinn
1513110151
It is a rare occasion when a plumber says they will be there between 1-3 and show up at 12:50. Amazing same day service! Thank you Heckler Plumber for your honest work.
Wendi Martsolf
1510000972
Did a great job and were very prompt. Thank you
John Cervelo
1509730782
Best plumbing company I have ever worked with. I have had two emergencies at my home and each time Hackler answered the phone outside of normal business hours and came to help me promptly. They have always provided fair pricing and they work hard to make sure I'm satisfied. Brad Hackler is AWESOME!
I'm a pretty tough customer and I expect respect, fairness and quality work. Hacker Plumbing delivers all three.
I'm a pretty tough customer and I expect respect, fairness and quality work. Hacker Plumbing delivers all three.
Kesha McDade
1501113125
Service was great and the fixed one and installed another new toilet. Although they were they, the office called in advance to let me know. I appreciate it.
Lance Atchison
1489001106
Great service! Fast, fair price, and very friendly. My water spigots had frozen because I left my hoses attached. Well the result was busted pipes behind the spigots which caused water to leak behind the wall and through the bricks. I tried to fix it myself (should have been easy) and broke off the spigot. Dillon came out, repaired and fixed my mess, cleaned up the area and gave me a two year warranty on their repairs. Couldn't be happier with their service. Thanks!
Joshua Amaton
1484334590
I have always had a fear similar to that of calling a dentist when it comes to a calling a plumber. I had nothing to fear after meeting Brad Hackler. I had a small plumbing issue that had been plaguing us for over a year now, but Brad determined the solution quickly and inexpensively. His service was professional and timely. We will definitely be calling for his services in the future.
Dozier Summers
1477100324
Very impressive! They are all professional and nice, easy to deal with! Fair priced and have come within a day if I need any of their services. Dillon is a really honest helpful employee and you should be proud of all his abilities!
Steve Szymanowicz
1473783175
Best plumbers ever!! I will never call anyone else! They were fast and so kind! Everyone I dealt with was wonderful. I had a backed up kitchen sink and family from out of town arriving tomorrow, they got me in and took care of everything so quickly! They didn't try to up sell me at all! So thankful for them!!
Julie White Herod
1467835531
I used Hackler a couple weeks ago.I called them on a Sunday evening, and my phone dropped the call before it could connect. Before I could even re-dial the number, they were calling me back, on a SUNDAY evening!!They scheduled my appointment, and gave me a tentative quote (that can obviously change when the work is done).On the day of the appointment, the two men doing the repair arrived on time, were polite, were quick, and were honest. They went right to work and completed the job within 25 minutes. They were missing one part, so they indicated they would return the following day and replace it.When I came home from work that next day, the job was done and everything was fixed.The ONLY thing that frustrated me was their price. I know the part they replaced costs about $35, and yet the bill was around $289. To their credit, the price they charged was exactly what they quoted, but it just seemed excessive. At that rate, each repair tech was basically earning $127, for 30 minutes. So essentially (although they are not getting all that money), they are charging about $254 per hour for labor.If the repair had required cutting brick to get to the piece that needed repair - which it wound up not needing, it would have been only $100 more - so it seems there is some room to charge slightly less in labor for the work.That said, for me, service level outweighs price, so while the price was, again, just slightly frustrating, I ABSOLUTELY recommend them for future work and have already indicated to them I'd like to bring them back for another job.Thanks for being a great company - you've definitely earned at least a second job from me!
Brian Burdette
1461335096
Ace and Derek fixed a leaking outside faucet. 15 minutes and they were done. Quick, prompt, and friendly service. Would recommend Hackler Plumbing
William Hyde
1454699250
Dec 2015- Consistent great customer sevice. I had the unfortunate situation of a pipe break outside my home. After trying to deal with it myself with no avail, I made a call to Hackler. They were so gracious to accommodate me on the fly. Jon & Dillon arrived promptly and made quick and thorough work with the pipe break. I'm so happy and blessed to find a reputable company with reasonable prices and great employees.September 2015- I don't normally leave reviews but this time it's worth saying. I needed a replacement garbage disposal and I dreaded calling a plumber. After a lot of research, I decided to take a chance with Hackler. I'm really glad I did. Jon & Derrick were upfront about pricing and what the job entailed. They were very conscientious making sure everything was done correctly. They were also very polite. I definitely would call this company again.
Jenn B
1453930675
Hackler is available on Saturdays thankfully, Ace and Taylor quickly came and remedied a clogged main sewer line at our house. Really appreciate it.
Jeffrey Thrift
1453133261
Gretchen Fulton
1429124777
Ace, Derek, and Dillon replaced our water heater and were very friendly, quick and thorough! I would definitely recommend them and use Hackler Plumbing for any future uses!
Michelle Alcaraz
1425683938
Tonight we had a water heater issue and Ace and Dillon came out to our rescue! These guys did a great job and we truly had such a great experience with this company! And a shout out to Sheena who also kindly took care of arranging this so last minute! We highly recommend Hackler Plumbing 🙂
Stephanie Leonard
1424149910
I called on Superbowl Sunday when my hot water went out. They were the only plumbers that would come out. They even tried to diagnose the problem over the phone, in case it was an easy fix and I wouldn't have to be charged. In the end, Ace came out and was able to determine the issue right away. Ace was professional and courteous, and I would highly recommend him in the future.
Erik Sjolseth
1422813692
This was an amazing company. Ase and Shawn did an awesome job. They were very polite, and helped with everything. They fixed the problem quickly and efficiently! I would definitely recommend them and also use them again.
Natalie Stone Jahani
1420769855
